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In this post, we will get some overview about Opportunities and Threats of eCommerce. It will help you to start to build your E-Business effectively and correctly.
Opportunities of eCommerce:
1. Buy and sell anywhere, anytime
Different with traditional shopping, eCommerce website is shopping online with buying and selling 24/7. Customers do not need standing in queues or being placed to get your products and have a lot of choices.
Your customers can shop anywhere and anytime they want. They also compare prices of products very easy.
2. Have no theoretical limitations
Worldwide have about 8 billion people. All is your potential customers. This is an opportunity for your business. You can scale your business to worldwide and approach to multiform customers.
3. Easy to build your business with lower operational costs and better services
Despite displaying products in a placed shop you can list your products with full information and price in your eCommerce website. It's same with placed company/office. You and your employees can work through the internet. Your supports can reach to all your customers. And, you can cost no fee for get attention of customer by SEO for website.
You can keep contact with your customers after they buy your products and give them about promotions, discounts, ... through email or phone.
There are still Threats beside those Opportunities.
Threats of eCommerce:
1. Experiments of Customers
The physical test is a big problem, customers want to touch, feel, hear, taste and smell before buying it and they can not be sure whether the quality of the products is as shown on the website. Of course, customers must need the internet connection, internet devices, some time is the credit card to shopping.
2. Delay time to get products
When shopping online, customers need time to receive products and some people don't like this or your website load speed too slow. They dont want comeback.
3. Business issue
Your business must care about the quality of server, customers don't want disconnection or down time while shopping and the chargebacks put your business in a bad position when customers request chargebacks if your products already delivered. Or Customers can return products, this is a nightmare with any business.
4. Security Issue
Security is alway headache problem with the business. Lot’s of hackers want to steal money, information of your business and your customers. Or they don't want healthy competition and give you some attack to your website server. Sometimes hackers just attack for fun :|.
Thank you for reading. It's the end of Opportunities and Threats of eCommerce. Please subscribe and check my website every day to get Hot news :)